Customer Buy Custom Tennis Chain From Wholesaler

❤ 355   2021-11-25

Author: chok yu

2mm tennis chain

Product: 2mm tennis chain

Material: silver / brass


I am chok, a professional salesman from a Shining Star Jewelry Company, which is a hip-hop jewelry manufacturer. I received an enquiry from my customer eviej on the official website on November 6, 2021, and she asked if we can do 1mm custom tennis chain for her. I am sorry to say, "We can't make such a thin tennis chain, because of technical limitations, even every suppliers can't make such a thin tennis chain."

Then I recommend her to make 2mm and 4mm tennis chain with my professional jewelry knowledge.I also attach pictures and videos of 2mm and 4mm tennis chains to her so that she could do a better choice and check our quality.

Customize exclusive tennis chain clasp for customers

After our initial communication, we confirmed the stone size and style of the tennis chain.

But she said she wanted the clasp of the tennis chain like the picture. Although our company does not have the same clasp, we can customize same clasp for her (we are willing to spend time to find these accessories for her in the wholesale jewelry market).

The customer also accepted our suggestion and asked about our MOQ, production time, etc. I professionally reply her questions:Our MOQ is normally 50 pieces (customized design), and the production time is 25-30 days. The fastest Express delivery is UPS/dhl,will receive the goods in 3-7 days.

After her confirming final details,I will quoted her price. She neither agreed nor rejected the price.

After many inquiries, I learned that she wanted to test our tennis samples before placing an order. Because she were not confident in our products and worried that our tennis necklace would fade, at the same time, our tennis necklaces were expensive than our suppiler. So she adjusted the MOQ many times (first time: 50 pieces, second time: 30 pieces, third time: samples, fourth time: 10 pieces)

In response to customers’concerns, we totally understand(Because of first cooperation).Then share my customer's case with her some of our customers have also tried to buy such cheap tennis chains from other suppliers, but customers feedbacked that the necklaces look like toys and plastic, and the quality is not good. She think about it.

Our service

Shining Star Jewelry Company has been engaged in the jewelry wholesale industry for ten years. If there is any problem with the jewelry purchased in Shining Star Jewelry , we will solve the problem for customers with professional knowledge and sincere attitude, so as to quickly reach a consensus and complete the cooperation.

After many negotiations, she chose to trust us and placed an order for 30 piece 2mm tennis chains and 30 piece 4mm tennis chains, and started our cooperation happily.

Our service tenet has always been the pursuit of high-quality jewelry and the achievement of every partner, serving customers wholeheartedly. I have been engaged in the jewelry wholesale industry for ten years. Whenever customers encounter any problems, we will provide them with professional knowledge and sincere attitude. If you have custom jewelry and order jewelry needs, please feel free to contact our business team , We will reply you as soon as possible.


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